Receptionist

Overview

PURPOSE

Reporting to the Director of Operations, the Front Desk Receptionist receives all Gwich’in Tribal Council (GTC) visitors, manages the GTC main switchboard, craft shop, and performs a variety of general office administration tasks, including day-to-day general office administration support services to the Gwich’in Tribal Council as per operational requirements. The Receptionist is the first point of contact for GTC and provides general information on GTC programs and services as well as directs internal and external inquiries

RESPONSIBILITIES

• Referring requests and concerns to appropriate personnel.
• Providing routine information to Gwich’in beneficiaries and the general public; and
• Taking and relaying messages.
• All cash, debit, credit sales.
• Operate POS (point of sale) machine.
• Assist in ideas for marketing and sales promotion.
• Purchase supplies and materials and inventory management.
• Ensures smooth operation of office equipment and machinery, arrange for maintenance and repair work.
• Administer use and maintenance of company vehicles as per GTC’s Operational Health & Safety Program Manual.
• Ensure main entrance is locked at noon hour and at the end of the day.
• Report any issues with vehicles.
• Collecting mail from the Post Office on a daily basis.
• Logging, sorting, and distributing mail.
• Ensuring that there are adequate office supplies on hand for day-to-day use, this includes issuing and keeping track of all purchase orders.
• Clerical duties as required such as typing notes and letters, addressing labels and envelopes, etc.
• Maintaining an In and Out (staff attendance) board

QUALIFICATION

• Grade 12 diploma or equivalent.
• Minimum one (1) year of experience in a receptionist, front desk, or administrative support role.
• Strong verbal and written communication skills with professional telephone etiquette.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and general office equipment.
• Demonstrated customer service skills with a friendly and welcoming demeanor.
• Ability to manage multiple tasks, prioritize workload, and maintain attention to detail.
• Ability to maintain confidentiality and exercise discretion in handling sensitive information.

In accordance with Section 16(1) of the Canadian Human Rights Act and our obligations under the Gwich’in Comprehensive Land Claim Agreement (GCLCA), preference will be given to qualified GCLCA Participants and Indigenous applicants. We encourage applicants to self-identify in their application if they wish to be considered under this preference.